RETURN POLICY
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit only. Please see below for more information on our return policy.
RETURN
All returns must be postmarked within five (5) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at mangalamgoldtea@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and Picture and video of product while opening the parcel when delivered in front of delivery boy or with all the labels of delivery partner company. If the item is found to be defected while manufacturing, ruptured while manufacturing., then mail your return to the following
RETURN ADDRESS
SAGAR TEA COMPANY
Attn: Returns
RMA #
Building No. 439-440, Ward 13, Shanti Vihar Colony, Makronia Sagar, Madhya Pradesh 470004
india
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. We will notify you by email when your return has been processed.
EXCEPTIONS
Value packs (Rs.5, Rs. 10, Rs.20, 50gm pack, 75gm pack, 100gm pack and all other damaged, opened, suspicion, old, expired after delivered, cut packs, retum without original pictures & videos, edited videos & pictures while returning of pack) will not get returned.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
• A 50% restocking fee will be charged for all returns.
Sale items are FINAL SALE and cannot be returned.
QUESTIONS
If you have any questions concerning our return policy, please contact us at